Nitin Mattoo

Om Nitin

Nitin has a proven background in Project/Program/Portfolio Management/PMO, Pre Sales, Process Analysis, Leadership Development, Technical Operations, Data Analysis, and Compliance activities for top Fortune 500 organizations across the globe. Nitin has delivered quality solutions with a focus on exceptional client service. He possesses expert skills in Problem resolution, Planning, Execution, Monitoring, Reporting (push/pull communication), Scope/Time/Cost (triple constraints), Resource and Vendor management (Procurement), Quality, and Risk/Issue management as well as serving as a reputable change agent consistently delivering varied challenging technology projects on time , agreed scope, within budget and highest quality, He has a strong background leading virtual global teams with high motivation. His leadership style focuses on engaging team members to communicate, dynamically solve problems and deliver the highest quality solutions. Nitin is a qualified Electronics Engineer (B. Tech) and Masters of Business Administration (Systems and Finance) in Telecom Management from India's Premier B School (SITM). He is a certified ITIL and PMP (Project Management professional) who utilises his vast Global Project Delivery experience with both Waterfall and Agile based methodologies in delivering projects with highest customer satisfaction. Industry Experience: Nitin has experience working across diversified business/verticals such as Technology (AMD (USA), SanDisk (USA), ATI Technologies (Canada)), BFSI (SGX (Singapore), Macquarie Bank (Philippines), GE Money (UK)), Publication (Reed Elsevier, UK), Pharma (Astra Zeneca (Japan/Sweden/UK), LEO Pharma (Denmark)), Construction/Retail (Husqvarna, Sweden), and Real Estate (Capital Land (Singapore)) leading to understand different cultures, ways of working and gaining domain/industry experience.

Nitins CV

• Husqvarna AB

  Program Lead - Digital Service Platform (HGSC)

  2018 -

  Responsibilities:
  1. Husqvarna, Construction and Gardena Initiatives Requirement gathering from business stakeholders, documenting in Confluence and Prioritising and creation of Feature Development and Delivery Roadmap in Jira. Currently, HGSC has developed 33 Common Services used by various division initiatives ex: HusqIoT, ESLM, DIAM, etc.
  2. HGSC Finance budgeting and control (Approx 34.5 Mn SEK 2022)
  3. Vendor Contract and Resource Management (Zuora, Keylight, Slascone, Zitac, Sogeti and Mavenoid)
  4. Project Lead:
  a. Zuora Vertex Integration USA: Connecting Zuora Subscription Engine with Vertex Cloud for Tax mgmt in USA.
  b. SAFIR: Subscriptions Automations through Financial Integrations and Reconciliation. Global Project connecting Zuora (Subscription engine with Husqvarna ERP systems (SAP, JDEdwards, PRMS, MFGPro) to automate workflows for Finance teams)
  c. StepUP: Part of Core team in consulting role for an initiative to move Husqvarna's way of working in projects from waterfall to Agile using best practices from Scrum, Kanban, SAFE, Spotify, etc. Introduced concepts like PI planning for prioritising and managing dependencies between various ARTs (Agile Release Trains).
  5. Service Sales Domain:
  Scrum Master:
  Keep the team organized, on track, and focused on what matters.
  Serve as a bridge between product management and development.
  Clear obstacles and protect the team from distractions.
  Lead through influence and credibility.

• Leo Pharma A/S

  File Share Migration Lead

  2017 - 2018

  Project Scope:
  Cloud Migration of 20 TB of data on 800 File shares located on 60 plus servers globally to MS Azure (Sharepoint online)
  Key Deliverables:
  -> Conducted requirements gathering workshops with key stake holders, Solution Architect, application SMEs, and other identified project stakeholders.
  -> Carried out build of infrastructure and facilitated move group planning with respective stakeholders.
  -> Identified and managed IT, security and business risks and developed mitigation plan in tandem with respective stakeholders.
  -> Close collaboration with business and IT SPOCs from LEO Regional IT Managers.
  -> Business centric approach while bringing in changes by involving and briefing business users regularly
  -> Carry out analysis and discovery to gather required inputs from business to ensure product capabilities are managed and delivered as per business requirements.
  -> Estimated project budget and project schedule and managed against the agreed baseline.
  ->Stake holder management, and communication management.
  -> Attending Steering committee group meeting for project updates.
  -> Performing project procurement and vendor Management.
  ->Identify potential project risks and incorporate risk mitigation strategy and contingency plan
  -> Scheduling UAT calls with end users SPOCs identified to explain them the functionalities of Share Point online and resolving any queries/issues prior to requesting signoff.
  -> Scheduling Project Initiation/Go/No Go and Exit criteria meetings with respective RITMs and project stakeholders

• Husqvarna AB

  DC Transformation Manager / RFS Lead

  2016 - 2017

  Key Deliverables:
  -> Leading Transformation as Program Manager for Global AD Migration / Network, Security and VPN rollout
  -> Leading IT Infra Projects for Husqvarna AB (Next Generation Networks (Meraki appliances), Branch Office rollout, SAP upgrade, etc)
  -> Business/Client Relationship Management
  -> Attending Steering committee group meeting for project/program updates.
  -> P/L ownership (300 K USD Revenue)
  -> Managing high CSAT / Quality of project delivery
  -> Escalation Management
  
  Noteworthy Achievements:
  
  -> Creation of PMO comprising of onsite/offshore team globally for optimum project delivery and governance based on customer requirement. Provided industry best practices related to process for project delivery (Initiation to Closure) and invoicing process across global offices/vendors based on budget allocation to Husqvarna GIS or regional offices. Documented and set up processes for financial follow up of projects including reporting (Push/Pull communication) to project stakeholders, project health check review process, etc.
  -> All projects delivered on time, within budget, as per scope and desired quality. Received appreciation from business and IT leaders on multiple occasions in official project recognition gatherings.
  -> CART (Cloud assessment readiness test) for applications resulted in clear segregation of application migration strategy for Husqvarna GIS.
  -> 60 Domain object Migration from Legacy to Global domain (Server/User/Workstations)
  -> File share migrations including folder restructuring, security group permission alignment, etc
  -> SAP, Oracle, etc application upgrade project successful delivery.
  -> P2V for Legacy Infra as part of Infra refresh program.
  -> Network/Security DC Transformation in Primary/Secondary DCs (US/Sweden/Germany/APAC Hub Sites)
  -> Global VPN Rollout from Juniper to Cisco Anyconnect for 2400+ users.
  -> Branch office Setup (Switches, AP, IP VPN Router), Setup including VoIP (Cisco Business Edition 6000 (BE6k) server, Cisco 7841 model IP Phones, Cisco 8831 Conference phones and Cisco Voice Gateway – 2911)
  -> Global LAN projects (India, Poland, Dubai, Brazil, etc) planning and readiness for strategic sites completed on time, within budget and high customer (Business) Satisfaction.

• AstraZeneca AB

  IT Projects Lead/Project Portfolio Manager

  2013 - 2016

  Key Deliverables:
  
  -> IS Project portfolio review/budgeting and prioritising along with business.
  -> Leading HCL IT Infra Project Teams across the globe to deliver Projects on time, within budget and agreed quality
  -> Lead Steering committee group meetings for Portfolio updates.
  -> Business/Client Relationship Management (HCL Mgmt interface for AZ Business/RSM for EMEA).
  -> Managing Strategic and tactical issues affecting project/program delivery.
  -> P/L ownership (6 Mn USD revenue p.a including hardware resale)
  -> Managing high CSAT / Quality of project delivery
  -> Escalation Management
  -> Mentoring direct reports and PMs/SMEs on Projects / AZ ISPDM methodology.
  
  Noteworthy Achievements:
  
  -> Managed a team of 10 PMs/15 SMEs and completed 100+ IT Infra Business Projects / DC Migration/Consolidation related projects with revenues of approx. 6 mn USD (including Hardware resale) with high CSAT.
  -> Global mailbox migration to Cloud (MS O365) and decommissioning exchange servers.
  -> Migrated 200 odd critical business applications to the newly built DCs. Built and enabled AZ business users on new Citrix platform and published business applications through the platform. Built all the Citrix environments (Test / DEV / DR and Prod) in the new Data Centre in a very compressed schedule. Achieved agreed project schedule using strong communication skills and stake holder Management.
  -> Virtualisation of approximate 5000 Servers, Decommissioning of 2700 servers (40+ Sites across globe)
  -> Appreciated by client and internal team for delivering on multiple roles and delivering on all fronts with efficiency and also for my commendable work ethics and skill in handling complex projects and teams, addressing tough situations and turning them into a success.

• Multiple

  Transition/PreSalesManager (Sr.ProjectManager)

  2007 - 2013

  Clients:
  1. USA (AMD, SanDisk)
  2. UK (GE Money, Reed Elsevier)
  3. Canada (ATI Technologies)
  4. Singapore (Singapore Exchange (SGX), Capitaland)
  5. Philippines/Australia (Macquarie Bank)
  6. APAC (Japan/China/Australia/Singapore/Hong Kong) ( Astra Zeneca)
  
  Key Deliverables:
  
  -> Strategic team member for Pre-Sales Activities (Work with Sales team for requirement gathering, RFP/RFI/RFQs)
  -> Finalise project SOW for Global Integrated (Infra/Apps) Service delivery Model.
  -> Lead Service Transition/Transformation sessions with prospective clients to go through HCLs Asset Framework
  -> P/L ownership
  -> Ensuring Programs/Projects are delivered on time, within budget, agreed scope, agreed quality and with high Customer Satisfaction
  -> Mentoring direct reports and PMs/MTs/SMEs on Projects / HCL ASSeT Methodology.
  -> Providing inputs in developing framework and methodologies.
  -> Verify and agree scope of the project with Stakeholders. Monitor and control during service transition phase.
  -> Interfacing with Finance team for project budgeting, tracking and controlling cost overruns
  -> Creating, base lining and Tracking project plan (MPP).
  -> Skill requirement analysis of human resources for domains/technologies and developing separate teams for transition and steady state.
  -> Driving Knowledge transfer at onsite location from customer SME to transition team, imparting knowledge to the offshore steady state team, handling parallel run of operations and finally getting acceptance for Go Live of operations from customer.
  -> Onboarding of infrastructure resources and infrastructure setup of the project (IS, Telco, OMC readiness, etc)
  -> Identification/analysis of risks and maintaining a risk register.
  -> Driving daily/weekly/monthly internal (Quality/PMO/Enabling functions viz HR, Infrastructure, etc)/Client meetings to update and inform the status of the project to all stakeholders.
  -> Identifying/Analyzing the issues/gaps during the transition phase
  -> Obtaining customer sign-off on all phases of transition and documenting lessons learned.
  
  Noteworthy Achievements:
  
  -> Transitioned HCLs most coveted IT Infrastructure project in APAC region: SGX (Singapore Exchange) as Transition Manager with high customer satisfaction. Received appreciation from SGX CIO for exemplary project execution.
  -> Received Transition Award from Astra Zeneca for managing complete APAC (14 countries) transition including Japan and China (Managing Culture and Language Issues) without any business outage/issues.
  -> Successfully Transitioned critical project for HCL (GE Money) within a short time span of 2 months on customer insistence without major business escalations for them which resulted in many accolades from the customer and HCL Mgmt.
  -> Successfully managed Go Live of various inflight projects during transition by proper stakeholder engagement.
  -> Got opportunity to work with Clients across the globe spanning various industries viz Technology (AMD, SanDisk, ATI Technologies), Finance (SGX, Macquarie Bank, GE Money), Publication (Reed Elsevier), Pharma (Astra Zeneca, LEO Pharma), and Real Estate (Capital Land) leading to understand different cultures, ways of working and gaining functional domain experience.

• AMD

  Track Lead (Network and Security) Operations

  2006 - 2007

  Key Deliverables:
  
  -> Incident/Problem/Change Management within agreed SLAs
  -> Attrition Management (15 SME L1 Team)
  -> Job Rotation and training of team members to ensure cross skilling of team members
  -> P&L Improvement
  -> Mentoring Freshers
  -> Handling Client escalations
  
  Noteworthy Achievements:
  
  -> AMD ATI Global Network Integration Project.
  -> Managed a project for simulating DR (BCP) drill for OMC at Noida (India) with DR Center in Chennai (India), supporting operations entirely from Chennai OMC for 24 Hrs.
  -> Managed a team of 15 Network support SMEs supporting global Network and Security Infrastructure (Firewalls/Proxies, IDS, IPS etc)

• AMD OMC

  Project Management Trainee

  2005 - 2006

  Key Deliverables (Client: AMD):
  -> ITSM Process awareness/training to SMEs, etc for Incident Mgmt/Problem/Change Mgmt, etc
  -> SLA Management and Performance Reporting
  -> MIS Reports
  -> Asset Management (Remedy ARS)
  Noteworthy Achievements:
  -> Successfully led a project for ISO 20000 (BS 15000) compliance and certification for AMD OMC.

Nitins kompetensområden

• Kompetenser

  XP (Extreme Programming), Scrum, Parprogrammering, Continuous Integration, Continuous delivery, Information Management, TDD - Test Driven Development, Cloud Computing, Förstudie av IT-system, Utveckling/Genomförande av IT-system, Systemering/Design/Krav av IT-system, Test av IT-system, Implementation av IT-system, Produktionsinförande av IT-system, Drift av IT-system, Införande och överlämning av IT-system

• Roller

  Utveckling / UX / DevOps, Projektledning, Test, Arkitektur, Management, Krav, Utbildning

• Övrigt

  Teknikutredning, Turnaround, Digitalisering marknadsföring, Change Management, Processförvaltning, Portföljledning, Innovationsledning, Programledning, Affärsplanering, Prince2, Anbudsförfarande, HR, Employer Branding, Lean Six Sigma, Kundupplevelse marknadsföring, Inköp inom projektledning, Strategiskt inköp, Medicinteknik, Förvärvsintegration, Affärs och IT strategi, Resurs i upphandlingsprocess, Utvecklingsprojekt- Varor och tjänster, Utforma logistiksystem, Begreppsmodellering, Arkitekturramverk, Projektledning, LOU, Produktledning, Agile project systems, Supply chain management, Workflow management, Dokumenthantering kvalitetsstyrning, BPMN, Projektering av IT-system, Administrativ huvudprojektledning, Configuration Management kvalitetsstyrning, Kvalitetsledning, Projektadministratör/assistent, Kommersiell projektledning, Teknisk projektledning, Processer och metoder allmänt, Verksamhetsutveckling allmänt, Organisationsutveckling, Strategisk planering, Verksamhetsstyrning, Processutveckling, Dokumentation kvalitetsstyrning, Styrelseledamot certifierad, Agil Transformation, Produktstrategi, GDPR, Processkartläggning, Inköp, Project auditing, SAFe, Lean-baserad processmetodik, Internationella tekniska upphandlingar, Prosci ADKAR, Digital Analytics kvalitetsstyrning, Målgruppsanalys marknadsföring, Tillväxtstrategi, Unified Architecture Framework., Change Management kvalitetsstyrning, CRM Project systems, Order- och leveransflöden, Kravformulering vid upphandling, Val av utvecklings- och produktionsmiljö, Säljsupport, Strategisk affärsplanering, Utbildning, Metodstöd, Projektrevision, Ledarskap, rekrytering, personalutveckling, Verksamhetsmodellering, Verksamhetsanalys, Kravmodellering, Processinförande, Kravanalys, Leverantörsanalys vid upphandling, Microsoft Solution Framework, Utredning, Workshopledning, Marknadsstöd, Marknadsintroduktion, Affärsutveckling, Försäljningsledning, Försäljning, Avtal och Förhandling, Varumärke/branding, Profilering & positionering, Marknadsplanering, Marknadsundersökning, Marknadsanalys, Infrastruktur och logistik, ERP Implementation, Offertutvärdering vid upphandling, Beställarstöd vid upphandling, Affärsplattformar_Affärsmodeller., Sustainability/Hållbarhet, Compliance, Projektledning inom Supply Chain, Make /& Buy Analyser, Förändringsledning, Miljö- och sociala krav vid upphandling, Omvärldsanalys, Tillgänglighet vid upphandling, IT-arkitektur - företagsnivå, Business valuation, Controlling and Reporting, KANBAN, Inköp och förhandling vid upphandling, LEAN, TQM, LOTS, ISTQB, BPM, DSDM, Agila metoder allmänt, Verksamhetsarkitektur, Kvalitetssäkring/ Reliability engineering, Kvalitetscertifiering, Kvalitetssystem, Administrativ delprojektledning, Contract management, ITIL, Event Management inom projektledning, Business restructuring

Nitins anställningar

• Program Lead - Husqvarna Group Service Cloud, Husqvarna AB

  2018 - 2022

• IT Projects Manager, HCL Sweden AB

  2005 - 2018

Nitins utbildningar

• CSP SM, Scrum Alliance Inc.

  2023 - 2023

• ACSM, Scrum Alliance Inc.

  2022 - 2022

• ACSPO, Scrum Alliance Inc.

  2022 - 2022

• KMP - Kanban Mgmt Professional, Kanban University

  2022 - 2022

• SAFE 5 Program Consultant, Scaled Agile Inc

  2021 - 2021

• CSM, Scrum Alliance Inc.

  2021 - 2021

• CSPO, Scrum Alliance Inc.

  2021 - 2021

• SAFE 5 Agilist, Scaled Agile Inc

  2020 - 2020

• PMP, Project Management Institute

  2012 - 2022

• Post Graduation in Telecom Management (MBA), Symbiosis University, India

  2003 - 2005

• Bachelor of Engineering (Electronics), Mumbai University, India

  1998 - 2002