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Nitin Mattoo

A. RTE (SAFe 5 PC) / PO

Current Profile:
Program Lead: Digital Service Platform, Husqvarna AB
HGSC includes 32 such services used as building blocks in a wide range of divisional customer facing digital services and offerings Viz
Service Sales: Smart Lawn Service, Husqvarna Care / UpCare, Fleet Services and Husqvarna Service Hub
Connectivity: All Connected Products, Automower Connect, Fleet Services, Gardena Smart?
Data Driven Customer Activation through Automated Customer Dialogs and Relationships: Product Registration, Automower Connect, Husqvarna Care / UpCare and Husqvarna Service Hub. Marketing, After Sales & Customer Care
Purpose is to enable scalability, stability, security, operability and needed capability of the group to meet the divisions’ digital roadmaps. This while capturing synergies and maximize re-use of core capabilities across offerings.?
Budget Ownership: 36 Mn SEK (FY22)

Professional Work Summary:

An Electronics Engineer and MBA (Systems and Finance) with 18 plus years of Global Experience executing Project/Programs for Multi-million dollar, Multi Location, Strategic Clients involving:

Data Driven Micro Services Development/Digital Service Platform:
Scrum Master SS Squad
Project Manager: Servitization enablement (SAFIR (Integrating ERP systems with Zuora Subscription engine in Key Markets across the globe), Zuora Vertex Integration in USA, Keylight and Slascone deployment in Key Markets as part of Digital Services Initiative rollout.

Data Center Transition:
Captive/ Vendor to
o Nearshore delivery model
o Onsite/Offshore delivery model

Data Center Transformation:
o Consolidation
o New Build
o Cloud Migration (Private/Public/Hybrid)

Business Projects /Programs
o Application Build (SAP, etc), Migration and upgrade
o Telecom/Contact Center/ Office LAN Setup
o Infrastructure projects (Virtual Machines/AD migration/File share migration, Network (LAN/WAN), IT Security)
o PMO creation for client Organisation (Including Global delivery model/Invoicing Processes/Status reporting, reviews, etc)

Pre Sales Consulting
o RFP/RFI response/SoW preparation/Solution Design


  • A. RTE (SAFe 5 PC) / PO
  • B. Project/Program/Portfolio Lead
  • C. Cloud Migration Manager
  • D. Datacenter Transformation/Transition Manager

Om Nitin

Nitin has a proven background in Project/Program/Portfolio Management/PMO, Pre Sales, Process Analysis, Leadership Development, Technical Operations, Data Analysis, and Compliance activities for top Fortune 500 organizations across the globe. Nitin has delivered quality solutions with a focus on exceptional client service. He possesses expert skills in Problem resolution, Planning, Execution, Monitoring, Reporting (push/pull communication), Scope/Time/Cost (triple constraints), Resource and Vendor management (Procurement), Quality, and Risk/Issue management as well as serving as a reputable change agent consistently delivering varied challenging technology projects on time , agreed scope, within budget and highest quality, He has a strong background leading virtual global teams with high motivation. His leadership style focuses on engaging team members to communicate, dynamically solve problems and deliver the highest quality solutions. Nitin is a qualified Electronics Engineer (B. Tech) and Masters of Business Administration (Systems and Finance) in Telecom Management from India's Premier B School (SITM). He is a certified ITIL and PMP (Project Management professional) who utilises his vast Global Project Delivery experience with both Waterfall and Agile based methodologies in delivering projects with highest customer satisfaction. Industry Experience: Nitin has experience working across diversified business/verticals such as Technology (AMD (USA), SanDisk (USA), ATI Technologies (Canada)), BFSI (SGX (Singapore), Macquarie Bank (Philippines), GE Money (UK)), Publication (Reed Elsevier, UK), Pharma (Astra Zeneca (Japan/Sweden/UK), LEO Pharma (Denmark)), Construction/Retail (Husqvarna, Sweden), and Real Estate (Capital Land (Singapore)) leading to understand different cultures, ways of working and gaining domain/industry experience.

Nitins CV

  • Husqvarna AB

    Program Lead - Digital Service Platform (HGSC)

    2018 -

    1. Husqvarna, Construction and Gardena Initiatives Requirement gathering from business stakeholders, documenting in Confluence and Prioritising and creation of Feature Development and Delivery Roadmap in Jira. Currently, HGSC has developed 33 Common Services used by various division initiatives ex: HusqIoT, ESLM, DIAM, etc.
    2. HGSC Finance budgeting and control (Approx 34.5 Mn SEK 2022)
    3. Vendor Contract and Resource Management (Zuora, Keylight, Slascone, Zitac, Sogeti and Mavenoid)
    4. Project Lead:
    a. Zuora Vertex Integration USA: Connecting Zuora Subscription Engine with Vertex Cloud for Tax mgmt in USA.
    b. SAFIR: Subscriptions Automations through Financial Integrations and Reconciliation. Global Project connecting Zuora (Subscription engine with Husqvarna ERP systems (SAP, JDEdwards, PRMS, MFGPro) to automate workflows for Finance teams)
    c. StepUP: Part of Core team in consulting role for an initiative to move Husqvarna's way of working in projects from waterfall to Agile using best practices from Scrum, Kanban, SAFE, Spotify, etc. Introduced concepts like PI planning for prioritising and managing dependencies between various ARTs (Agile Release Trains).
    5. Service Sales Domain:
    Scrum Master:
    Keep the team organized, on track, and focused on what matters.
    Serve as a bridge between product management and development.
    Clear obstacles and protect the team from distractions.
    Lead through influence and credibility.
  • Leo Pharma A/S

    File Share Migration Lead

    2017 - 2018

    Project Scope:
    Cloud Migration of 20 TB of data on 800 File shares located on 60 plus servers globally to MS Azure (Sharepoint online)
    Key Deliverables:
    -> Conducted requirements gathering workshops with key stake holders, Solution Architect, application SMEs, and other identified project stakeholders.
    -> Carried out build of infrastructure and facilitated move group planning with respective stakeholders.
    -> Identified and managed IT, security and business risks and developed mitigation plan in tandem with respective stakeholders.
    -> Close collaboration with business and IT SPOCs from LEO Regional IT Managers.
    -> Business centric approach while bringing in changes by involving and briefing business users regularly
    -> Carry out analysis and discovery to gather required inputs from business to ensure product capabilities are managed and delivered as per business requirements.
    -> Estimated project budget and project schedule and managed against the agreed baseline.
    ->Stake holder management, and communication management.
    -> Attending Steering committee group meeting for project updates.
    -> Performing project procurement and vendor Management.
    ->Identify potential project risks and incorporate risk mitigation strategy and contingency plan
    -> Scheduling UAT calls with end users SPOCs identified to explain them the functionalities of Share Point online and resolving any queries/issues prior to requesting signoff.
    -> Scheduling Project Initiation/Go/No Go and Exit criteria meetings with respective RITMs and project stakeholders
  • Husqvarna AB

    DC Transformation Manager / RFS Lead

    2016 - 2017

    Key Deliverables:
    -> Leading Transformation as Program Manager for Global AD Migration / Network, Security and VPN rollout
    -> Leading IT Infra Projects for Husqvarna AB (Next Generation Networks (Meraki appliances), Branch Office rollout, SAP upgrade, etc)
    -> Business/Client Relationship Management
    -> Attending Steering committee group meeting for project/program updates.
    -> P/L ownership (300 K USD Revenue)
    -> Managing high CSAT / Quality of project delivery
    -> Escalation Management

    Noteworthy Achievements:

    -> Creation of PMO comprising of onsite/offshore team globally for optimum project delivery and governance based on customer requirement. Provided industry best practices related to process for project delivery (Initiation to Closure) and invoicing process across global offices/vendors based on budget allocation to Husqvarna GIS or regional offices. Documented and set up processes for financial follow up of projects including reporting (Push/Pull communication) to project stakeholders, project health check review process, etc.
    -> All projects delivered on time, within budget, as per scope and desired quality. Received appreciation from business and IT leaders on multiple occasions in official project recognition gatherings.
    -> CART (Cloud assessment readiness test) for applications resulted in clear segregation of application migration strategy for Husqvarna GIS.
    -> 60 Domain object Migration from Legacy to Global domain (Server/User/Workstations)
    -> File share migrations including folder restructuring, security group permission alignment, etc
    -> SAP, Oracle, etc application upgrade project successful delivery.
    -> P2V for Legacy Infra as part of Infra refresh program.
    -> Network/Security DC Transformation in Primary/Secondary DCs (US/Sweden/Germany/APAC Hub Sites)
    -> Global VPN Rollout from Juniper to Cisco Anyconnect for 2400+ users.
    -> Branch office Setup (Switches, AP, IP VPN Router), Setup including VoIP (Cisco Business Edition 6000 (BE6k) server, Cisco 7841 model IP Phones, Cisco 8831 Conference phones and Cisco Voice Gateway – 2911)
    -> Global LAN projects (India, Poland, Dubai, Brazil, etc) planning and readiness for strategic sites completed on time, within budget and high customer (Business) Satisfaction.
  • AstraZeneca AB

    IT Projects Lead/Project Portfolio Manager

    2013 - 2016

    Key Deliverables:

    -> IS Project portfolio review/budgeting and prioritising along with business.
    -> Leading HCL IT Infra Project Teams across the globe to deliver Projects on time, within budget and agreed quality
    -> Lead Steering committee group meetings for Portfolio updates.
    -> Business/Client Relationship Management (HCL Mgmt interface for AZ Business/RSM for EMEA).
    -> Managing Strategic and tactical issues affecting project/program delivery.
    -> P/L ownership (6 Mn USD revenue p.a including hardware resale)
    -> Managing high CSAT / Quality of project delivery
    -> Escalation Management
    -> Mentoring direct reports and PMs/SMEs on Projects / AZ ISPDM methodology.

    Noteworthy Achievements:

    -> Managed a team of 10 PMs/15 SMEs and completed 100+ IT Infra Business Projects / DC Migration/Consolidation related projects with revenues of approx. 6 mn USD (including Hardware resale) with high CSAT.
    -> Global mailbox migration to Cloud (MS O365) and decommissioning exchange servers.
    -> Migrated 200 odd critical business applications to the newly built DCs. Built and enabled AZ business users on new Citrix platform and published business applications through the platform. Built all the Citrix environments (Test / DEV / DR and Prod) in the new Data Centre in a very compressed schedule. Achieved agreed project schedule using strong communication skills and stake holder Management.
    -> Virtualisation of approximate 5000 Servers, Decommissioning of 2700 servers (40+ Sites across globe)
    -> Appreciated by client and internal team for delivering on multiple roles and delivering on all fronts with efficiency and also for my commendable work ethics and skill in handling complex projects and teams, addressing tough situations and turning them into a success.
  • Multiple

    Transition/PreSalesManager (Sr.ProjectManager)

    2007 - 2013

    1. USA (AMD, SanDisk)
    2. UK (GE Money, Reed Elsevier)
    3. Canada (ATI Technologies)
    4. Singapore (Singapore Exchange (SGX), Capitaland)
    5. Philippines/Australia (Macquarie Bank)
    6. APAC (Japan/China/Australia/Singapore/Hong Kong) ( Astra Zeneca)

    Key Deliverables:

    -> Strategic team member for Pre-Sales Activities (Work with Sales team for requirement gathering, RFP/RFI/RFQs)
    -> Finalise project SOW for Global Integrated (Infra/Apps) Service delivery Model.
    -> Lead Service Transition/Transformation sessions with prospective clients to go through HCLs Asset Framework
    -> P/L ownership
    -> Ensuring Programs/Projects are delivered on time, within budget, agreed scope, agreed quality and with high Customer Satisfaction
    -> Mentoring direct reports and PMs/MTs/SMEs on Projects / HCL ASSeT Methodology.
    -> Providing inputs in developing framework and methodologies.
    -> Verify and agree scope of the project with Stakeholders. Monitor and control during service transition phase.
    -> Interfacing with Finance team for project budgeting, tracking and controlling cost overruns
    -> Creating, base lining and Tracking project plan (MPP).
    -> Skill requirement analysis of human resources for domains/technologies and developing separate teams for transition and steady state.
    -> Driving Knowledge transfer at onsite location from customer SME to transition team, imparting knowledge to the offshore steady state team, handling parallel run of operations and finally getting acceptance for Go Live of operations from customer.
    -> Onboarding of infrastructure resources and infrastructure setup of the project (IS, Telco, OMC readiness, etc)
    -> Identification/analysis of risks and maintaining a risk register.
    -> Driving daily/weekly/monthly internal (Quality/PMO/Enabling functions viz HR, Infrastructure, etc)/Client meetings to update and inform the status of the project to all stakeholders.
    -> Identifying/Analyzing the issues/gaps during the transition phase
    -> Obtaining customer sign-off on all phases of transition and documenting lessons learned.

    Noteworthy Achievements:

    -> Transitioned HCLs most coveted IT Infrastructure project in APAC region: SGX (Singapore Exchange) as Transition Manager with high customer satisfaction. Received appreciation from SGX CIO for exemplary project execution.
    -> Received Transition Award from Astra Zeneca for managing complete APAC (14 countries) transition including Japan and China (Managing Culture and Language Issues) without any business outage/issues.
    -> Successfully Transitioned critical project for HCL (GE Money) within a short time span of 2 months on customer insistence without major business escalations for them which resulted in many accolades from the customer and HCL Mgmt.
    -> Successfully managed Go Live of various inflight projects during transition by proper stakeholder engagement.
    -> Got opportunity to work with Clients across the globe spanning various industries viz Technology (AMD, SanDisk, ATI Technologies), Finance (SGX, Macquarie Bank, GE Money), Publication (Reed Elsevier), Pharma (Astra Zeneca, LEO Pharma), and Real Estate (Capital Land) leading to understand different cultures, ways of working and gaining functional domain experience.
  • AMD

    Track Lead (Network and Security) Operations

    2006 - 2007

    Key Deliverables:

    -> Incident/Problem/Change Management within agreed SLAs
    -> Attrition Management (15 SME L1 Team)
    -> Job Rotation and training of team members to ensure cross skilling of team members
    -> P&L Improvement
    -> Mentoring Freshers
    -> Handling Client escalations

    Noteworthy Achievements:

    -> AMD ATI Global Network Integration Project.
    -> Managed a project for simulating DR (BCP) drill for OMC at Noida (India) with DR Center in Chennai (India), supporting operations entirely from Chennai OMC for 24 Hrs.
    -> Managed a team of 15 Network support SMEs supporting global Network and Security Infrastructure (Firewalls/Proxies, IDS, IPS etc)

    Project Management Trainee

    2005 - 2006

    Key Deliverables (Client: AMD):
    -> ITSM Process awareness/training to SMEs, etc for Incident Mgmt/Problem/Change Mgmt, etc
    -> SLA Management and Performance Reporting
    -> MIS Reports
    -> Asset Management (Remedy ARS)
    Noteworthy Achievements:
    -> Successfully led a project for ISO 20000 (BS 15000) compliance and certification for AMD OMC.

Nitins kompetensområden

  • Projektledning

    Administrativ huvudprojektledning, Projektadministratör/assistent, Kommersiell projektledning, Teknisk projektledning, Infrastruktur och logistik, Contract management, Administrativ delprojektledning, Event Management, Projektledning inom Supply Chain, Agile project systems, Projektledning, Inköp, Innovationsledning, Portföljledning, Project auditing
  • Kvalitetsstyrning

    Configuration Management, Dokumenthantering, Dokumentation
  • Metoder & Processer

    Processer och metoder allmänt, ITIL, Scrum, Agila metoder allmänt, Continuous Integration, BPM, LEAN, KANBAN, Controlling and Reporting, HR, Prince2, Continious Delivery, SAFe, Processkartläggning
  • Verksamhetsutveckling och Strategi

    Organisationsutveckling, Strategisk planering, Verksamhetsstyrning, Processutveckling, Affärsutveckling, Workshopledning, Kravanalys, Processinförande, Verksamhetsanalys, Ledarskap, rekrytering, personalutveckling, Projektrevision, Utbildning, Omvärldsanalys, Förändringsledning, Sustainability/Hållbarhet, Affärsplattformar_Affärsmodeller., Order- och leveransflöden, Produktledning, Projektledning, Arkitekturramverk, Begreppsmodellering, Affärs och IT strategi, Supply chain management, Affärsplanering, Programledning, Innovationsledning, Processförvaltning, Change Management, Turnaround, Tillväxtstrategi, Information Management, Agil Transformation
  • IT-strategi

    IT-arkitektur - företagsnivå, Produktstrategi
  • Projektfaser

    Systemering/Design/Krav, Förstudie, Projektering, Utveckling/Genomförande, Test, Implementation, Införande och överlämning, Drift
  • Roller

    Team-ledare, Delprojektledare, Huvudprojektledare, Workshopledare, Organisations-och Processkonsult, Kravanalytiker, Coach, Lärare, Projektadministratör, Kvalitetsansvarig, Förändringsledare, Projektledning digitala medier, Kommunikationsrådgivare, Kommunikationsstrateg, Kommunikationscoach, Interimschef, programledare, Facilitator, Utbildningsledare, Riskansvarig, Teknisk projektledare
  • Marknadsföring

    Utvecklingsprojekt- Varor och tjänster, Digitalisering, Kundupplevelse

Nitins anställningar

  • Program Lead - Husqvarna Group Service Cloud, Husqvarna AB

    2018 - 2022

  • IT Projects Manager, HCL Sweden AB

    2005 - 2018

Nitins utbildningar

  • CSP SM, Scrum Alliance Inc.

    2023 - 2023

  • ACSM, Scrum Alliance Inc.

    2022 - 2022

  • ACSPO, Scrum Alliance Inc.

    2022 - 2022

  • KMP - Kanban Mgmt Professional, Kanban University

    2022 - 2022

  • SAFE 5 Program Consultant, Scaled Agile Inc

    2021 - 2021

  • CSM, Scrum Alliance Inc.

    2021 - 2021

  • CSPO, Scrum Alliance Inc.

    2021 - 2021

  • SAFE 5 Agilist, Scaled Agile Inc

    2020 - 2020

  • PMP, Project Management Institute

    2012 - 2022

  • Post Graduation in Telecom Management (MBA), Symbiosis University, India

    2003 - 2005

  • Bachelor of Engineering (Electronics), Mumbai University, India

    1998 - 2002

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